This feature allows you to email, text, and send an optional letter all in one click. You'll save time, ensure more consistent messaging across your communication platforms, and facilitate faster applicant responses. 

You will now see just one chat bubble icon for communicating with applicants (formerly the text icon) at the top of your dashboard to the right of your list download/export button.

All three communications will automatically be selected when you open your messaging screen. If you only want to send an email, uncheck the boxes "Send Text?" and "Send Letter?"

To send your messages, select a template you've previously created or type directly into the text body.

You may also communicate directly with one applicant through the applicant's details page.