Haven Connect

FAQ 7

• How do I log in?
• How do I update my application information?
• I cannot complete my e-signature - no "Insert" button
• I did not receive verification/confirmation email
• How do I know if I am eligible?

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Getting Started 2

• Apply for Housing Opportunities - No Haven Connect Account
• Apply for Housing - Already Have Haven Connect Account

Link Account 1

• Linking an Old Application with a New Haven Connect Account

Dashboard Features 9

• Manually Add an Application
• Sort Applicants By Position Number or Submission Date
• Active, Removals, and Moved-In statuses
• Selecting One or More Applicants to Communicate With
• Moving Multiple Applicants to Denials List

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Template Manager 5

• Creating a Text Message/SMS Template
• Unified Messaging
• Creating an Email Template
• Creating a Letter Template
• Sharing Templates Across Users and Properties

Settings 2

• Adding/Deleting New Users (Supervisors)
• Opening/Closing Your Waitlist

Additional FAQs 2

• How long do letters take to send?
• How to help an applicant create a Haven Connect account

New in Haven Connect 4

• Applicant Statuses
• Respond-To Email Option
• Upload documents to an applicant's profile page
• Applicant Turn Down/Skip Button