If you've been contacted off the waitlist and are in the process of completing your full application to qualify for move-in, please follow these steps to submit your requested documents:


Log in to Haven Connect portal: http://app.havenconnect.com/login on your PC or mobile phone

PC Instructions:

  1. Click on "Documents" tab on the top


  2.  Click on "Upload Files"


  3. Choose the required file from your PC by clicking on "Select Files"


  4. Assign a category to the selected file by accessing the dropdown menu



  5. Click on "Submit Uploaded Files"


  6. You will be able to view and download your uploaded documents under the "Documents" tab

Mobile Instructions:

  1. Tap on the hamburger icon on the top right corner of your screen and select "Documents"

  2.  Click on "Upload Files"


  3. Choose the required file by clicking on "Select Files"


  4. You will be able to upload the file from your photos, from a folder on your mobile phone or by taking a picture of the document.


  5. If you choose to "Take a photo", simply take a photo of your document using your mobile phone camera and click "Use Photo"
  6. Assign a category to the selected file by accessing the dropdown menu



  7. Click on "Submit Uploaded Files"


  8. You will be able to view and download your uploaded documents under the "Documents" tab

Document Upload FAQs


  1. How do I delete a document?
    Once your document has been submitted to a property manger, it cannot be deleted.If you submitted the wrong document, you can upload the correct document with a note to the property manager explaining the change.
  2. Can I go back and submit my documents later?
    Yes, you can submit documents any time.