Supervisors are the only ones that can choose which waitlists are automatically updated. 


  1. Log into Haven Connect at https://app.havenconnect.com/login
  2. Navigate to Settings
  3. Click "Schedule List Update"
  4. Choose which properties you want to include in the waitlist update. Any unchecked properties will not be included in the waitlist update.
  5. Confirm your letter settings. This is done at the organizational level, so whatever you choose will impact the entire organization
    1. Send Letters to All Applicants will send physically mailed letters to all applicants who have a residence address. Please note, only applicants who have not already responded will be mailed a letter.
    2. Only send letters to applicants with only a mailing address will send physically mailed letters on ONLY applicants who do not have any email address or phone number. Please note, only applicants who have not already responded will be mailed a letter.
    3. Do not send any letters will ensure that no physical letters will be sent to any applicants. Please note that not all applicants will be contacted this way, and you are responsible for reviewing any uncontacted applicants.