Some applicants using wider screens have reported a problem when trying to complete their application and submit their e-signature. 

  1. If you are on a housing pre-application, full application or other form, please start at the Certification step. 
  2. First, check if you have any missing questions. This is shown by red numbers on the sidebar. 
  3. Once you have filled all required fields in, click "Sign Application" or "Review and Sign"
  5. There will be a popup where you can review your answers to the application.
  6. Click "Get Started"
  8. Click "Next Req*" OR scroll down to the bottom of the PDF
  10. Click "Click to sign"
  11. Click "Insert". If you do not see a button that says "Insert", please make your browser screen more narrow until you see the Insert button show as seen in the lower right hand corner of the image below. Squeeze the screen a bit smaller to show the edges of the form.
  13. Click Continue
  14. Click "I agree"
  16. You will see this Thank you screen if you are successful
  17. If you close the pop up, you will see another Thank you page
  18. If you are still unable to complete your application and submit, please contact support@havenconnect.com