FAQ
These are the most frequently asked questions we receive from housing applicants.
Haven Connect lets you log in with a cell phone or email address. However, if you didn't provide both an email and a cell phone number when signing up o...
Wed, 24 Jan, 2024 at 11:15 AM
First log into Haven Connect at https://app.havenconnect.com/login. If you are having trouble logging in please see this tutorial: Logging Into Haven Conn...
Thu, 16 Sep, 2021 at 2:37 PM
Some applicants using wider screens have reported a problem when trying to complete their application and submit their e-signature. If you are on a housi...
Wed, 24 Jan, 2024 at 11:42 AM
If using an email address to create your Haven Connect account, the first application you complete will have an email verification step. At the end of the a...
Thu, 16 Sep, 2021 at 2:57 PM
Each property has unique eligibility requirements and can be obtained by contacting the property directly. The property information can be found in two plac...
Wed, 24 Jan, 2024 at 11:45 AM
Sometimes email providers mistakenly block legitimate emails and mark them as spam. To make sure you receive important emails from Haven Connect and afforda...
Mon, 20 Sep, 2021 at 3:29 PM
To remove your application from a waitlist you are no longer interested in, please follow these steps: Log in to your applicant portal here with either...
Wed, 6 Mar, 2024 at 9:58 PM
Click https://app.havenconnect.com/reset-password Enter your email address Click Send Instructions Once the email is sent, you will see this confirmatio...
Wed, 24 Jan, 2024 at 11:07 AM