Sometimes email providers mistakenly block legitimate emails and mark them as spam. To make sure you receive important emails from Haven Connect and affordable properties regarding your housing application(s), please follow these steps:


Gmail


Sign in to your account at Gmail.com and do the following:


1. Add the address to your contacts. 

Add support@mg.havenconnect.com to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.


  • Add Haven Connect support@mg.havenconnect.com and make a note such as Affordable Housing Software to help you remember why you are receiving this emails in the future

2. Mark messages as ‘Not spam’. If Gmail has marked emails you wish to whitelist as spam, tell Gmail the emails are not spam.


  • In Gmail, navigate to the Spam folder on the lefthand side of your inbox, click More if you don't see it.


  • Search for emails containing support@mg.havenconnect.com
  • Select all the emails shown.
  • Click More and then Not spam.


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Outlook.com, Windows Live Mail, Hotmail and MSN Mail


Sign in to your account at Outlook.com and do the following:


1. Add the address to your contacts

Add support@mg.havenconnect.com to your Outlook.com Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.

  • When logged in to your Outlook.com e-mail account, click the down arrow next to the Outlook logo and name in the upper-left corner.
  • Click the People option.
  • Click the New option to add a new contact.
  • Enter all the contact's details.
  • Click Save to save the new contact.

2. Add the address to your safe senders

  • Click the cog icon in the top-right corner and then More mail settings
  • Select Safe and blocked senders and then Safe senders
  • Add support@mg.havenconnect.com to the list of Safe senders
  • Return to Safe and blocked senders and then select Safe mailing lists
  • Add support@mg.havenconnect.com to the list of Safe mailing lists

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Yahoo! Mail


Sign in to your account at https://login.yahoo.com/ and do the following:

  • Add support@mg.havenconnect.com to your Yahoo! Mail Contacts. Yahoo! will usually deliver email from addresses that are in your Contacts.