Haven Connect
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Knowledge base
For Applicants
FAQ
8
How do I log in?
How do I update my application information?
I cannot complete my e-signature - no "Insert" button
I did not receive verification/confirmation email
How do I know if I am eligible?
View all 8
Getting Started
2
Apply for Housing Opportunities - No Haven Connect Account
Apply for Housing - Already Have Haven Connect Account
Link Account
1
Linking an Old Application with a New Haven Connect Account
My Documents
1
Uploading requested documents
For Property Managers
Dashboard Features
10
Manually Add an Application
Sort Applicants By Position Number or Submission Date
Active, Removals, and Moved-In statuses
Bulk Messaging
Moving Multiple Applicants to Denials List
View all 10
Template Manager
3
Unified Messaging
Sharing Templates Across Users and Properties
Creating a New Template
Settings
3
Adding/Deleting New Users (Supervisors)
Opening/Closing Your Waitlist
Estimated Wait Time
Additional FAQs
2
How long do letters take to send?
How to help an applicant create a Haven Connect account
New in Haven Connect
4
Applicant Statuses
Respond-To Email Option
Upload documents to an applicant's profile page
Applicant Turn Down/Skip Button
Waitlist Update
2
Waitlist Update - process removals
Supervisors - Setting up waitlist updates
Full Applications
1
How to send a full application
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