Haven Connect

FAQ 8

• How do I log in?
• How do I update my application information?
• I cannot complete my e-signature - no "Insert" button
• I did not receive verification/confirmation email
• How do I know if I am eligible?

View all 8

Getting Started 2

• Apply for Housing Opportunities - No Haven Connect Account
• Apply for Housing - Already Have Haven Connect Account

Link Account 1

• Linking an Old Application with a New Haven Connect Account

My Documents 1

• Uploading requested documents

Dashboard Features 12

• Manually Add an Application
• Sort Applicants By Position Number or Submission Date
• Active, Removals, and Moved-In statuses
• Bulk Messaging
• Moving Multiple Applicants to Denials List

View all 12

Template Manager 3

• Unified Messaging
• Sharing Templates Across Users and Properties
• Creating a New Template

Settings 3

• Adding/Deleting New Users (Supervisors)
• Opening/Closing Your Waitlist
• Estimated Wait Time

Additional FAQs 2

• How long do letters take to send?
• How to help an applicant create a Haven Connect account

New in Haven Connect 4

• Applicant Statuses
• Respond-To Email Option
• Upload documents to an applicant's profile page
• Applicant Turn Down/Skip Button

Waitlist Update 2

• Waitlist Update - process removals
• Supervisors - Setting up waitlist updates

Full Applications 2

• How to send a full application
• Full Application FAQs